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Going Postal (Discworld, #33; Moist von Lipwig, #1)
Going Postal (Discworld, #33; Moist von Lipwig, #1)
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Going Postal (Discworld, #33; Moist von Lipwig, #1)

By: Terry Pratchett
Without Fail (Jack Reacher, #6)
Without Fail (Jack Reacher, #6)
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Without Fail (Jack Reacher, #6)

By: Lee Child
Making Money (Discworld, #36; Moist Von Lipwig, #2)
Making Money (Discworld, #36; Moist Von Lipwig, #2)
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Making Money (Discworld, #36; Moist Von Lipwig, #2)

By: Terry Pratchett
Along Came a Spider (Alex Cross, #1)
Along Came a Spider (Alex Cross, #1)
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Along Came a Spider (Alex Cross, #1)

By: James Patterson
The Hunt for Red October (Jack Ryan, #3)
The Hunt for Red October (Jack Ryan, #3)
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The Hunt for Red October (Jack Ryan, #3)

By: Tom Clancy
Clear and Present Danger (Jack Ryan, #5; Jack Ryan Universe, #6)
Clear and Present Danger (Jack Ryan, #5; Jack Ryan Universe, #6)
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Clear and Present Danger (Jack Ryan, #5; Jack Ryan Universe, #6)

By: Tom Clancy
The Key to Rebecca (Paperback)
The Key to Rebecca (Paperback)
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The Key to Rebecca (Paperback)

By: Ken Follett
Jackdaws (Paperback)
Jackdaws (Paperback)
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Jackdaws (Paperback)

By: Ken Follett
The Sum of All Fears (Jack Ryan, #6)
The Sum of All Fears (Jack Ryan, #6)
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The Sum of All Fears (Jack Ryan, #6)

By: Tom Clancy
The Gun Seller (Paperback)
The Gun Seller (Paperback)
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The Gun Seller (Paperback)

By: Hugh Laurie
Debt of Honor (Jack Ryan, #7)
Debt of Honor (Jack Ryan, #7)
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Debt of Honor (Jack Ryan, #7)

By: Tom Clancy
The Cardinal of the Kremlin (Jack Ryan, #4)
The Cardinal of the Kremlin (Jack Ryan, #4)
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The Cardinal of the Kremlin (Jack Ryan, #4)

By: Tom Clancy
On Her Majesty's Secret Service (James Bond, #11)
On Her Majesty's Secret Service (James Bond, #11)
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On Her Majesty's Secret Service (James Bond, #11)

By: Ian Fleming
The Whole Truth (A. Shaw, #1)
The Whole Truth (A. Shaw, #1)
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The Whole Truth (A. Shaw, #1)

By: David Baldacci
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)

By: Will Guidara
The Honor of Spies (Honor Bound, #5)
The Honor of Spies (Honor Bound, #5)
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The Honor of Spies (Honor Bound, #5)

By: W.E.B. Griffin
The Silent Sea (Oregon Files, #7)
The Silent Sea (Oregon Files, #7)
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The Silent Sea (Oregon Files, #7)

By: Clive Cussler
Split Second (Sean King & Michelle Maxwell, #1)
Split Second (Sean King & Michelle Maxwell, #1)
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Split Second (Sean King & Michelle Maxwell, #1)

By: David Baldacci
Child 44 (Leo Demidov, #1)
Child 44 (Leo Demidov, #1)
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Child 44 (Leo Demidov, #1)

By: Tom Rob Smith
The Fighting Agents (Men at War, #4)
The Fighting Agents (Men at War, #4)
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The Fighting Agents (Men at War, #4)

By: W.E.B. Griffin
The Secret Warriors (Men at War, #2)
The Secret Warriors (Men at War, #2)
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The Secret Warriors (Men at War, #2)

By: W.E.B. Griffin
Indulgence in Death (In Death, #31)
Indulgence in Death (In Death, #31)
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Indulgence in Death (In Death, #31)

By: J.D. Robb
This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)
This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)
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This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)

By: Marc Stickdorn
Last Stop on Market Street (Hardcover)
Last Stop on Market Street (Hardcover)
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Last Stop on Market Street (Hardcover)

By: Matt de la Peña
Divine Justice (The Camel Club, #4)
Divine Justice (The Camel Club, #4)
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Divine Justice (The Camel Club, #4)

By: David Baldacci
How Can I Help?: Stories and Reflections on Service (Paperback)
How Can I Help?: Stories and Reflections on Service (Paperback)
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How Can I Help?: Stories and Reflections on Service (Paperback)

By: Ram Dass
The Saboteurs (Men at War, #5)
The Saboteurs (Men at War, #5)
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The Saboteurs (Men at War, #5)

By: W.E.B. Griffin
Devil's Keep (Bravo Cell One Nine, #1)
Devil's Keep (Bravo Cell One Nine, #1)
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Devil's Keep (Bravo Cell One Nine, #1)

By: Phillip Finch
Kitchen Confidential: Adventures in the Culinary Underbelly (Paperback)
Kitchen Confidential: Adventures in the Culinary Underbelly (Paperback)
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Kitchen Confidential: Adventures in the Culinary Underbelly (Paperback)

By: Anthony Bourdain
Deception Point (Paperback)
Deception Point (Paperback)
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Deception Point (Paperback)

By: Dan Brown
This is Service Design Thinking: Basics – Tools – Cases (Hardcover)
This is Service Design Thinking: Basics – Tools – Cases (Hardcover)
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This is Service Design Thinking: Basics – Tools – Cases (Hardcover)

By: Marc Stickdorn
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Paperback)
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Paperback)
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Paperback)

By: Janelle Barlow
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)
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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)

By: James Kalbach
The Remains of the Day (Paperback)
The Remains of the Day (Paperback)
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The Remains of the Day (Paperback)

By: Kazuo Ishiguro
Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality (Hardcover)
Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality (Hardcover)
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Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality (Hardcover)

By: Jacob Tomsky
Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)
Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)

By: Frances Frei
Service Design: From Insight to Implementation (Paperback)
Service Design: From Insight to Implementation (Paperback)
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Service Design: From Insight to Implementation (Paperback)

By: Andy Polaine
The Big Burn: Teddy Roosevelt and the Fire that Saved America (Kindle Edition)
The Big Burn: Teddy Roosevelt and the Fire that Saved America (Kindle Edition)
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The Big Burn: Teddy Roosevelt and the Fire that Saved America (Kindle Edition)

By: Timothy Egan
Raving Fans: A Revolutionary Approach to Customer Service (Hardcover)
Raving Fans: A Revolutionary Approach to Customer Service (Hardcover)
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Raving Fans: A Revolutionary Approach to Customer Service (Hardcover)

By: Ken Blanchard
Winter Study (Anna Pigeon, #14)
Winter Study (Anna Pigeon, #14)
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Winter Study (Anna Pigeon, #14)

By: Nevada Barr
Drop Zone (Drop Zone #1)
Drop Zone (Drop Zone #1)
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Drop Zone (Drop Zone #1)

By: Andy McNab
Tinker, Tailor, Soldier, Spy (George Smiley, #5; Karla Trilogy, #1)
Tinker, Tailor, Soldier, Spy (George Smiley, #5; Karla Trilogy, #1)
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Tinker, Tailor, Soldier, Spy (George Smiley, #5; Karla Trilogy, #1)

By: John le Carré
Call to Treason (Tom Clancy's Op-Center, #11)
Call to Treason (Tom Clancy's Op-Center, #11)
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Call to Treason (Tom Clancy's Op-Center, #11)

By: Jeff Rovin
In the President's Secret Service: Behind the Scenes with Agents in the Line of Fire and the Presidents They Protect (Hardcover)
In the President's Secret Service: Behind the Scenes with Agents in the Line of Fire and the Presidents They Protect (Hardcover)
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In the President's Secret Service: Behind the Scenes with Agents in the Line of Fire and the Presidents They Protect (Hardcover)

By: Ronald Kessler
The Soldier Spies (Men at War, #3)
The Soldier Spies (Men at War, #3)
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The Soldier Spies (Men at War, #3)

By: W.E.B. Griffin
The Pale King (Hardcover)
The Pale King (Hardcover)
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The Pale King (Hardcover)

By: David Foster Wallace
The Unlikely Spy (Mass Market Paperback)
The Unlikely Spy (Mass Market Paperback)
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The Unlikely Spy (Mass Market Paperback)

By: Daniel Silva
The Spy Who Came In from the Cold (George Smiley, #3)
The Spy Who Came In from the Cold (George Smiley, #3)
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The Spy Who Came In from the Cold (George Smiley, #3)

By: John le Carré